The Heartstream Holistic Intensive Program

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2-Week Program.

"Out of the heart flow the issues of life." Prov. 4:3

 

"As the hart pants for the water brooks, so pants my heart for you, O Lord." Psalm 42:1​

 

PURPOSE

Living together in community provides an intensive, residential support and care community for restoration of cross-cultural workers who are suffering exhaustion, depletion, depression, burnout or other crisis as a result of overseas and cross cultural ministry. In this community context staff and guests live together with a high degree of interaction. The needs of the whole person are attended. Small groups provide an ideal setting for maximizing healing.

 

We are devoted to the care of Christ's servants who work across cultures. We serve the mission agency, the sending church, and the individual missionary. Our purpose is to foster health, restoration and healing especially for those who suffer serious depletion, exhaustion, crisis or burnout.

 

TUITION

There is a registration fee per person, which is non-refundable, due with application. The program fee includes all aspects of the two-week program, including ten sessions of individual counseling, some additional couples or family sessions as needed, twelve devotional/worship sessions, ten two-hour classes on relevant topics, assessment tools, classroom materials, room, meals, and snacks for fourteen days and nights. You may contact us at info@heartstreamresources.org to discuss costs with you. We desire to serve all cross-cultural workers in need, whether or not you have ample support.

 

LOCATION

Winston-Salem is located south of the Blue Ridge Mountains in the heart of North Carolina. The city has a small town vibe and is rich in historical heritage. The Heartstream program house is in a quiet neighborhood and backs up to a wooded area, giving it a calm and secluded atmosphere. 

 

AIRPORT INFORMATION

The Piedmont International Airport in Greensboro, NC is approximately 30 minutes away. There is a one time $50 fee as our staff provides transportation to and from the airport, as there is no public transit.

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ARRIVAL AND DEPARTURE​​

• Arrival: The first Monday of the program is designated for travel. If driving, please arrive by 5:00 pm to get settled in your room before dinner at 6:00 pm.  If flying into Greensboro, please try to obtain an arrival time between 3:00 pm and 5:00 pm. Depending on arrival times of other guests, you may be asked to wait in order to transport multiple individuals at once. 

• Departure: The last Monday of the program is designated for travel. Please schedule departure flights between 10 am and 2 pm. 

 

STAFF

Our professional staff for this program has decades of overseas/cross-cultural/mission experience in more than two dozen countries. Staff includes Lois Dodds, Ph.D., counselor and educator, and other staff with extensive mission experience. Additional Heartstream counselors are added depending upon enrollment.

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WHAT TO BRING

Please bring a laptop to use for class use and assignments. 

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COURSE CONTENT:

• This intensive program will attend to the needs of the whole person, by providing:

  • Spiritual care, including daily worship and healing prayer, pastoral counseling and sharing of Biblical insights helpful in sorting out issues relating to God, self and mission ministry.

  • Assessment of health status, nutritional needs and stress management related to physical health, and recommendations or referrals as needed.

  • Individual and group counseling daily, assisting individuals, couples and families to deal with issues arising from and related to ministry. Group sessions give opportunity for processing common experiences, stressors and issues.

  • Daily instruction for education and prevention relating to stressors of field life, symptoms of stress, coping strategies, communication and conflict skills, and other topics related to field and organizational life. Journal writing and a variety of tools are used for enhancing personal effectiveness.

  • Recreation and rest, with daily exercise.

  • Attention to needs of children if staff is available. Infants easily fit into the classroom setting. Young children distract parents from attending to their own issues, so we recommend they not attend. Children ages 10 and up will benefit from the program, along with their parents.

 

Our intensive program provides an excellent beginning in working through field issues, responses to difficulties, etc. We provide you with thorough recommendations for continuing your growth and healing after you depart

 

Because the persons we seek to serve are from humanitarian nonprofit organizations, our staff receive financial support from organizations, churches and personal donors.

 

We believe in the Christian doctrines expressed in the statement of faith of the National Association of Evangelicals. We believe the Word of God is the foundation for our lives and service.

 

Heartstream Resources is incorporated as a non-profit 501(c) 3 religious organization. Donations are tax deductible.

 

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Member Care Training

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REGISTRATION

Registration: Up to one month before the start date.

Late registration: 30 days up to actual starting date.

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TUITION

Please call us regarding the cost of the three-week course. If you attended Week One or Two at an earlier time, we will pro-rate the cost. Attendance at an Intensive Care Program fulfills requirements of Week One. Tuition includes all the course materials and accommodations and meals.​

 

ROOM AND BOARD

Begins with Monday 6:00 p.m. dinner and goes through final Friday night and Saturday breakfast (with all meals, snacks, beverages).  In between weekend days are included for room and board, or you may choose to leave for the free days.

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ARRIVAL AND DEPARTURE

• Arrival: Week One: Please arrive before dinner and the introductory session Monday evening before the course begins. For Week Two or Three: Please arrive in time for Sunday 6:00 p.m. dinner.

• Departure: After the first week, if leaving, depart Saturday after 5 p.m. After the second or third week, depart Friday after 5 p.m.  (However, if you wish, you can stay over any Friday night to get a better flight or drive on Saturday.) 

 

LOCATION

Winston-Salem is located south of the Blue Ridge Mountains in the heart of North Carolina. The city has a small town vibe and is rich in historical heritage. The Heartstream program house is in a quiet neighborhood and backs up to a wooded area, giving it a calm and secluded atmosphere. 

 

AIRPORT INFORMATION

The Piedmont International Airport in Greensboro, NC is approximately 30 minutes away. If you are flying, please try to arrive before 6:00 p.m. on Monday of the first week or Sunday of the second week. There is a one time $50 fee as our staff provides transportation to and from the airport, as there is no public transit.

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WHAT TO BRING

Please bring a laptop to use for class use and assignments. 

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CLASS HOURS AND SCHEDULE

• Class Hours:

  • 9:00 a.m. to 12:00 noon and afternoons 2:00 to 6:00 p.m., both weeks. On Saturday of Week One we will end at 5:00 p.m. On Fridays of Week Two and Three we will end at 5:00 p.m.

• Schedule:

  • Week One: Classes are Tuesday through Saturday. By starting classes on Tuesday it allows you to travel on Monday and have only one day off between weeks. That is a help to many who attend so they do not have to travel on Sunday. It shortens the time away from home and office.

  • Weeks Two and Three: Classes are Monday through Friday.

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MATERIALS INCLUDED

• 3 textbooks of Global Servant series. If you already own them, discount $45.

• Electronic copies of 3 loose leaf notebook “Readers” for the course. Please note these are not syllabi for the course; rather they are supporting papers. 

• Compiled Papers volume spiral bound—paper or electronic (now in booklets)

• Uniquely Designed (MBTI) spiral bound volume—paper or electronic

• Stressed Notes and Workbook spiral bound volume—paper or electronic

• 1 DVD set, Thriving! Not just surviving the things that are killing you! For your own use and as a “grassroots” resource for you in your member care role. 10 devotionals; 10 lectures, about 20 hours total. Workbook for this series is included. (Usual price for set is $399; class or special conference price $100).

  • Available For Purchase: Additional DVD set, Thriving! 2—Foundations of Member Care Course. This is 27 lessons on Member Care, primarily the lectures in Week Two. Cost is $399. You may purchase this for 75% discount, at $100 for purchase during M.C. course only.

 

PRIMARY COURSE INSTRUCTOR

Lois Dodds, M.A., M.A., Ph.D., of Heartstream Resources, has taught graduate courses in over 40 countries, as well as in many other overseas contexts, such as U.S. embassies. She has devoted more than 50 years to the care and training of missionaries, including twenty-three years in Wycliffe Bible Translators and the Summer Institute of Linguistics and twenty years teaching graduate courses abroad. She has received two awards from the American Associate of Christian Counselors, including one on fostering and promoting cross-cultural counseling and care. 

 

COURSE CONTENT:

This course has been accredited for graduate credit by various universities. You must arrange for credit through your own university or college, usually as an independent or directed study. Please ask Dr. Dodds about your desire for credit. 

• WEEK 1: Personal and Professional Development for Member Care

  • Definition and philosophy of member care; Biblical foundation

  • Hidden heart messages—lies we believe

  • How to have a new mind

  • False gods and what we believe about our Christian God

  • Life journey; narrative therapy; our stories

  • Self-esteem

  • Personality type (MBTI) - (Note: Dr. Dodds was granted authorization by CPP to offering this training to persons working in non-profit organizations, without the usual fees)

  • Ten crucial outcomes of the family of origin

  • Two paradigms for parenting and leading

  • Strategies for personal change

  • How to be an agent of change in your organization

  • Spiritual, devotional activities

  • Love as the ultimate care

  • How did the Apostle Paul cope with all his stresses?

  • Was Elijah the prophet in burnout?

  • Communications skills

  • The role of trust in relationships

  • #1 Killer of relationships

  • Impact awareness

  • The role of affirmation

  • Paths through conflict

  • Stress and burnout

• ​WEEK 2: Foundations for Member Care

  • Stages of spiritual formation and moral development

  • Stages of psychosocial development and their relationship to trust and belief

  • Universal human needs and culturally determined expressions of those needs

  • Stages of mission career in relation to life cycle stages

  • The role of the Holy Spirit in life and ministry development

  • Human needs theories and their relevance to cross-cultural workers

  • Personality types and how they relate to leadership styles, teams, stress, relationships

  • Concepts of servant leadership in relation to member care

  • Organizational implications of persons' needs and life stages

  • Building trust in organizations and team relationships

  • Common mistakes missions make in (not) caring for members

  • Kinds and levels of interventions for burnout and crises

  • Pro-actively minimizing stress in various missionary stages

  • Why missionaries experience chronic high stress but usually survive immense stress loads

  • Evaluating how policies inhibit or encourage growth of members

 

Emphasis will be given to the practical application of these theories to the life of the individual and the effectiveness of the organization III relating to and caring for persons. Major emphasis is given to the relationship of personality type to team work, leadership styles, communication styles, stressors and stress symptoms. Factors of influence in the individual's development are examined in the light of stresses occurring in field settings.

 

Resources: Participants will learn how to use current resources in the care of missionaries, including conference and training information, books, unpublished papers, some assessment tools.

 

• WEEK 3: Implementing Missionary Member Care

  • Selection of and qualifications for member care personnel

  • Groups who practice member care (levels of training and scope of care)

  • Training and job descriptions of member care personnel

  • Organizational issues such as confidentiality, reporting, administrative limits, record keeping, budgets, needs assessment tools for individuals, teams, groups, and entities; how to establish a member care department in your mission

  • Changing organizational values and ethos to favor member care

  • Common mistakes missions and mission leaders make

  • How to be an agent of change, both personally and professionally (in agency, mission)

  • Cultural sensitivity - caring for members from diverse cultures

  • Levels of care and interventions

  • Causes and kinds of crisis

  • Debriefing and Critical Incident Stress Debriefing (CISD) (How to)

  • Care of care givers in field settings

  • Needs of children, families, and single persons

  • Introduction to concepts and resources for contingency and crisis planning

  • What puts leaders at risk?

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TRAINING OUTCOME

At the end of the week, each participant will draft a work-paper of ways to improve the care given to members for his or her organization or field entity, based on the course content, class discussions and selected readings. These will be presented to the class.

 

GRADUATE CREDIT
For an additional fee payable to your University, participants may receive three six, or nine graduate academic credits, often on the transcript as “directed study.” These may be applied within your own graduate program or may be transferred to other institutions. Both Drs. Larry and Lois Dodds were adjunct professors for 20 years with Azusa Pacific University’s Operation Impact, an overseas Master's degree program in leadership, offered in 30 countries. Her presentations at the AACC World Congress are approved for continuing education.